Terms and Conditions

Terms of Service

1. Scope

The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in their commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly consented to this.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Bella Me by Provocateur Plus GmbH.

When the products are placed in the online shop, we are submitting a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.

3. Contract language, contract text storage

The language (s) available for the conclusion of the contract: German, English, French, Dutch, Spanish, Italian, Polish

We save the contract text and send you the order details and our terms and conditions in text form. You can see the contract text in our customer login.

4. Terms of delivery

In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

5. Payment

The following payment methods are generally available in our shop:

Credit card

When you place your order, you enter your credit card details. After your legitimation as the legal cardholder, the payment transaction is carried out automatically and your card is charged.

BillPay direct debit

After a successful address and credit check as part of the ordering process, you issue a SEPA direct debit mandate to the online provider BillPay by submitting the order and we will assign our claim to BillPay. BillPay will inform you of the date of the account debit (so-called prenotification). By submitting the direct debit mandate, BillPay asks your bank to initiate the payment transaction. The payment transaction is carried out automatically and your account is debited. The account is debited before the goods are shipped. For payment processing via BillPay - in addition to our terms and conditions - the terms and conditions and the data protection declaration of BillPay apply. Further information and the complete terms and conditions of BillPay can be found here [https://www.billpay.de/agb/].

PayPal, PayPal Express

In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

PayPal Plus

As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment order to PayPal.

If you have chosen the PayPal payment method, in order to be able to pay the invoice amount, you must be registered there or first register and legitimize with your access data. The payment transaction is automatically carried out by PayPal immediately after confirmation of the payment order. You'll get more information during the ordering process.

Credit card through PayPal

If you have chosen the credit card payment method, you do not have to be registered with PayPal to be able to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after confirmation of the payment order and after your legitimation as the legitimate cardholder, and your card will be charged. You'll get more information during the ordering process.

Direct debit via PayPal

If you have chosen the direct debit payment method, you do not have to be registered with PayPal in order to be able to pay the invoice amount. By confirming the payment order, you give PayPal a direct debit mandate. You will be informed of the date of the account debit by PayPal (so-called prenotification). By submitting the direct debit mandate immediately after confirming the payment order, PayPal requests its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited. You'll get more information during the ordering process.

Invoice via PayPal

If you have chosen the invoice payment method, you do not have to be registered with PayPal in order to be able to pay the invoice amount. After a successful address and credit check and submission of the order, we assign our claims to PayPal. In this case, you can only pay to PayPal with a debt-discharging effect. For payment processing via PayPal - in addition to our terms and conditions - the terms and conditions and the privacy policy of PayPal apply. Further information and the complete terms and conditions of PayPal for purchase on account can be found here [https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=de_DE].

Immediately by Klarna

After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction to us. You'll get more information during the ordering process. The payment transaction is carried out immediately afterwards by Sofort and your account is debited.

Google Pay

In order to be able to pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after the order has been placed. You'll get more information during the ordering process.

Giropay

After placing the order, you will be redirected to your bank's website. In order to be able to pay the invoice amount via Giropay, you must have a bank account that has been activated for online banking, identify yourself accordingly and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards and your account will be debited.

Apple Pay

In order to be able to pay the invoice amount via Apple Pay, you must use the "Safari" browser, be registered with the Apple service provider, have activated the Apple Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after the order has been placed. You'll get more information during the ordering process.

Paydirect

After placing the order, you will be redirected to the website of the online provider paydirekt. In order to be able to pay the invoice amount via paydirekt, you must have an online banking account activated for participation in paydirekt, be registered there or register first, legitimize with your access data and confirm the payment instruction to us. Immediately after the order is placed, we ask paydirekt to initiate the payment transaction. The payment transaction is carried out automatically by paydirekt. You'll get more information during the ordering process.

Amazon Pay

During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. In order to process the order process via Amazon and pay the invoice amount, you must be registered there or first register and legitimize with your access data. There you can choose the delivery address and payment method saved by Amazon, confirm the use of your data by Amazon and confirm the payment instructions to us. You will then be redirected back to our online shop, where you can complete the ordering process. Immediately after the order is placed, we ask Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You'll get more information during the ordering process.

Worldpay

After placing the order, you will be redirected to the website of the online provider Worldpay. In order to be able to pay the invoice amount via Worldpay, you do not have to be registered there. There you can enter your payment details, confirm the use of your data by Worldpay and the payment order to Worldpay. You'll get more information during the ordering process. The payment transaction will be carried out by your credit or debit card company at the request of Worldpay and your card will be charged immediately after confirmation of the payment order and after your legitimation as the legitimate cardholder.

Skrill

After placing the order, you will be redirected to the website of the online provider Skrill. In order to be able to pay the invoice amount via Skrill, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. You'll get more information during the ordering process. The payment transaction will be carried out by Skrill immediately afterwards.

Purchase on account via Klarna

In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoices are only available to consumers and that payment must be made to Klarna in each case. When buying on account with Klarna, you always get the goods first and you always have a payment period of 14 days. The full terms and conditions for purchase on account can be found here [https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0].

Purchase on account and financing via Klarna

In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account and purchase in installments as a payment option. Please note that Klarna invoice and Klarna installment purchase are only available for consumers and that payment must be made to Klarna.

Klarna installment purchase

Standard information for consumer credit can be found here [https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account].

Klarna invoice

When buying on account with Klarna, you always get the goods first and you always have a payment period of 14 days. The full terms and conditions for purchase on account can be found here [https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0].

Financing through Klarna

In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you installment purchase as a payment option. Please note that Klarna installment purchase is only available for consumers and that payment must be made to Klarna.

With Klarna's financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least € 6.95). Further information on Klarna installment purchase including the general terms and conditions and the European standard information for consumer credits can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account

SEPA Direct Debit Plus

If you have selected the SEPA Direct Debit Plus payment method from the online provider Paymorrow, you do not have to be registered there in order to be able to pay the invoice amount. After a successful address and credit check as part of the ordering process, you give the online provider Paymorrow a SEPA direct debit mandate when you place the order and we assign our claim to Paymorrow. Paymorrow will inform you of the date of the account debit (so-called prenotification). By submitting the direct debit mandate, Paymorrow will ask your bank to initiate the payment transaction. The payment transaction is carried out automatically and your account is debited. The account will be debited after the cancellation period has expired, i.e. after the returns have been processed. For payment processing via Paymorrow - in addition to our terms and conditions - the terms and conditions of Paymorrow apply. Further details about the payment method can be found here [http: // https: //paymorrow.de/produkte/lastschrift].

Purchase on account via Paymorrow

You do not have to be registered there to be able to pay the invoice amount via the online provider Paymorrow. After a successful address and credit check as part of the ordering process, we assign our claim to Paymorrow. In this case you can only pay to Paymorrow with a debt-discharging effect. For payment processing via Paymorrow - in addition to our terms and conditions - the terms and conditions of Paymorrow apply. Further information on Paymorrow can be found here [https://paymorrow.de/produkte/rechnungskauf].

Purchase on account via Paymorrow

Purchase on account via BillPay

You do not have to be registered there in order to be able to pay the invoice amount via the online provider BillPay. After a successful address and credit check as part of the ordering process and submitting the order, we assign our claims to BillPay. In this case you can only pay to BillPay with a debt-discharging effect. For payment processing via BillPay - in addition to our terms and conditions - the terms and conditions and the data protection declaration of BillPay apply. Further information and the complete terms and conditions of BillPay can be found here [https://www.billpay.de/agb/].

6. Right of withdrawal

Consumers have the statutory right of withdrawal, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

7. Retention of Title

The goods remain our property until full payment.

For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been paid in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale - regardless of a combination or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations.

8. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.

9. Warranties and Guarantees

Unless otherwise expressly agreed below, the statutory right to liability for defects applies.

The following applies to the purchase of used goods by consumers: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.

For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. The sale of used goods takes place without any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

With regard to entrepreneurs, only our own information and the manufacturer's product descriptions, which were included in the contract, apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements.

If the delivered item is defective, we shall initially provide a guarantee to entrepreneurs, at our discretion, by removing the defect (repair) or by delivering a defect-free item (replacement delivery).

The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, body or health

• in the event of willful or grossly negligent breach of duty as well as malice

• In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)

• as part of a guarantee promise, if agreed

• as far as the scope of the Product Liability Act is open.

Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.

10. Liability

We are always unrestrictedly liable for claims due to damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, body or health

• in the event of willful or grossly negligent breach of duty

• for guarantee promises, if agreed, or

• as far as the scope of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected.

In addition, claims for damages are excluded.

11. Dispute Resolution

The European Commission provides a platform for online dispute resolution, which you can find here [https://ec.europa.eu/consumers/odr/]. We are ready to take part in an out-of-court arbitration procedure before a consumer arbitration board. The federal universal arbitration board at the Center for Arbitration, Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungstelle.de [http://www.universalschlichtungstelle.de] is responsible.

12. Final provisions

If you are an entrepreneur, German law applies to the exclusion of the UN sales law.

If you are a merchant within the meaning of the Commercial Code, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

Terms and conditions created withrechtstexter.de [https://legal.trustedshops.com/legalwizard].