The delivery time is usually 1-3 working days, for shipments outside Germany (within Europe) it can take 2-5 working days.

We ship our goods ourselves from Berlin and therefore always know if your shipment has already left our house.

We deliver worldwide and within Germany also free of charge. 4.90 for DHL shipping for shipments within Europe.

Within 24 hours your orders will be processed by our Berlin team, assembled and handed over to the parcel or postal service.

Du kannst deine bestellten Waren innerhalb von 14 Tagen zurückgeben, und zwar ohne Angabe von Gründen. Eine Erstattung des Kaufpreises ist nach Fristablauf nicht mehr möglich. 

Für die Retouren gehe bitte auf unsere Returns Seite.

With bella + me, it's all very straightforward. Just log in to our Returns Center and fill out the appropriate fields. All you have to do is stamp the return shipment and send it back to us. We will take care of the free shipping to you, but unfortunately the return shipment has to be done by the customer himself.

As soon as we have received the returned goods, we will get to work immediately. However, it can take up to 10 days until you see the amount back on your used payment method.

You can pay either by PayPal, AmazonPay or credit card. All common payment methods will be displayed during checkout.

After you have ordered from our online shop, you will receive an order confirmation by e-mail. If you do not receive it within one hour after placing your order, this could have the following reasons:

Did the e-mail end up in the SPAM folder of your e-mail account?

Perhaps the wrong e-mail address was entered?

If none of the described cases apply, please contact our support hello@bellaandme.de, it could be that the order was not completed successfully. We can check this immediately in our system.

Your order will be processed and shipped within the shortest possible time. We can therefore guarantee fast delivery times, but unfortunately we cannot make any subsequent changes.

We have entered into a cooperation with the Sea TurtleConservancy, which is very committed to the protection of endangered sea turtles and has been doing so for over 50 years. Partners of the conservation organization are, among others, the FourSeasons Hotel Group and the DisneyCorporation.